PRIVACY POLICY
Effective Date: May 16, 2024
1. Introduction
Welcome to 1024coaching.com ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the California Consumer Privacy Act (CCPA), Canada's Anti-Spam Legislation (CASL), and the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect and process the following types of information:
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Personal Identification Information: Name, email address, phone number, and other contact details.
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Transactional Data: Information about the coaching services you purchase, including billing and payment details.
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Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information.
3. How We Use Your Information
We use the collected data for various purposes:
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To provide and maintain our service.
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To notify you about changes to our service.
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To allow you to participate in interactive features of our service when you choose to do so.
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To provide customer support.
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To gather analysis or valuable information so that we can improve our service.
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To monitor the usage of our service.
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To detect, prevent, and address technical issues.
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To send you marketing and promotional materials, with your consent.
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To process transactions and manage your orders.
4. Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information as described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:
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We need to perform a contract with you, such as when you purchase our coaching services.
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You have given us permission to do so.
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The processing is in our legitimate interests and it is not overridden by your rights.
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To comply with the law.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information with:
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Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
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Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
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Right to Access: You have the right to request copies of your personal data.
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Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact details.
7. Security of Your Information
We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
8. Marketing Communications (CASL)
If you provide us with your email address, you consent to receive marketing emails from us. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us directly.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
10. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By email: hello@ryanrijken.coach
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By visiting this page on our website: ryanrijken.coach